PlayStation 5 and PlayStation 4 console users are now able to play online games again following a massive outage on Sony’s gaming network that started on Monday night. The official PSN Service Status page confirms that “all services are up and running” now, after previously warning users that they “might have difficulty launching games, apps, or network features.”
“This problem has now been resolved,” said a message posted by the Japanese Ask PlayStation customer support account. “We apologize to our customers for any inconvenience caused.”
The outage lasted for around eight hours, and impacted effectively every PlayStation system across “Other, PS Vita, PS3, PS4, PS5, Web.” While the problem seems largely resolved, some gamers on X are still reportedly experiencing issues with communications and connectivity features, so the fix may take some time to roll out to all users.
During the outage, players couldn’t sign in, play multiplayer games, or play single-player games that needed to connect and sign-in online first. Offline games were seemingly unaffected. On my end, attempting to launch a game previously brought up “PS5 error Code WS-116522-7,” and the associated webpage from Sony tells me that “The system software is the update failed.”
Screenshot: PSN Service Status
Update, October 1st: The outage that impacted Sony’s Playstation Network is now largely resolved.